Got to Machine Setting – SQL – Check your ODBC setting.
STARSQL DSN is there or not. If yes, then check if it is configuring or not.

Right Click on data capture software exe – Find Target — Log.txt – Check if ID & Password of SQL is correct.
Repeat the same for Time office Sofware. ID & Password is correct or not.

Open the software – system – Machine Setting option – Add the new installed machine with same ID of Data Capture.

Go to Windows TASKBAR – Check startimeoffice .exe – Close.
Try Again.

Go to ADMIN – Housekeeping – Click on update Database.

Red: Machine is not connected with the software.
Yellow: Machine is trying to connect to the software.
Green: Machine is connected and transferring the data.

Press SELECT – Type Password to Unlock Machine – again press SELECT – Chose USER MANAGE – Press ENROL USER – Enrollment options will appear, Press 1 for fingerprint – Enter Employee ID – Press SELECT – Then put finger – then again Put finger – repeat the same process for another finger – Then Next and Escape – lock the Device.
Note: 1. Check the finger quality should be more than 70% in order to check the proxy.
2. Unless Device is not LOCK, fingerprint won’t be accepted or rejected.

Open Data capture or Access software, Go to Data Transfer, Connect to machine, Select Old date from which date range it is to be deleted, and then click on Delete button.

There can be three possibilities if door is not opening:
First: Check if Machine Memory is full or not.
Second: Check if Particular card is Masked.
Third: Check the lapse time of that card. (if applicable)

Check the NETWORK, if it is connected check the IP. Also check if IP is conflicting with any other device.

If you take punch data through USB, generally it download in .txt file easy to alter timing/cardno. USB ENCRYPTION protects to alter timing/cardno. In this mode data taken by USB comes in encoded form and can be decoded by Star link software only.

Unlock the device. Go to options press next to get Auto Delete. Press 0/1 to enable this feature. This will auto delete the old transaction if machine memory reaches 80%.

In this scenario, Employee can mark its attendance by pressing their cardno/employee code (PIN) and then keep fingers. (Biolynx/Biotrack (V4.8.3 onwards)/Biostar).

Total 32 groups can be created in door controller software. (0-31)

Unlock the machine.
Go to options press next Until LCD Power Save appear on screen. Press Select button and set the time in minute. After that period LCD will glow off automatically.

Two ways to change IN/OUT mode of machine.
Enabling IN/OUT mode- Unlock the Machine, go to options continue to press NEXT until IN / OUT appears on screen. Now press SELECT button to enable IN / OUT mode.
(a)Lock the machine & press down arrow to Switch between IN/OUT mode.
(b)Go to options press next Until IN/OUT CARD appear on screen. Here show card to register. Now unlock the machine and show the card to Switch between IN/OUT mode.

Time Office Software is available on both Window and Web.

yes.

Shift replacement voucher is used to perform various functionality in shift.
Shift Replacement Voucher: when we want to replace one shift with other.
Shift Copy Voucher is used to copy same shift on other days.

Yes user can do holiday entry in Time Office Software.

Minimum 5 numbers of different users can be created in Time Office Software.

Yes you can create different types of leave through leave Master, and you can post leave through Leave Application posting link available in Time Office Software.

Re-Process and Auto punch process is same in functionality. But for processing data user will have to click Re-Process again and again, but if Auto punch process is running then no manual intervention is required, software will process all data automatically.

Employee Attendance Register is updated when some changes is done in employee shift policy or weekly off policy.

Duty roaster creation is creating full year attendance register of employees .
If duty roaster of the employee is not created then employees attendance will not reflect in time Office Software. So it is very important to create the duty roaster of the employees.

There are two ways to assign Leave accural in Time Office Software.
Yearly leave Accural
Monthly Leave Accural

There are four types of punch in Time Office Software.
Single Punch
Two Punch
Four Punch
Multiple Punch

If employee is under run auto shift then maximum no of shift is assigned to him,and under what ever shift the employee comes then that particular shift is assigned to him.

RTC means Round The Clock Working.RTC employee are those employees who come in Night Shift.

Time Office software is used to manage employee’s attendance for a given financial year.
Managing attendance includes
Punch management.
Leave management.
Holiday management.
Shift management.

Frequency of smart card is – 13.56 MHz
Frequency of EM card is – 125 KHz

*Check if machine is pinging
*Check correct IP has been configured into the software

Open the data Capture software
Open System option
Choose Set Password Option
Enter username and password.

Next time whenever you will open the exe,password will be prompted.This will restrict unauthorized access of software.

This provide the option to enroll the fingers at your seat.
Connect the USB scanner with your PC
Open the exe of USB scanner
Card master available in Data Capture software will be shown here.
Connect the device and choose cardno
Enroll the finger and send into machine by software.
(Only with Windows Data Capture)

Star Link devices support ISO [ISO/IEC 19794-2:2005(E)] and custom type finger template.

*Check LAN cable is inserted properly.
*Check other end of LAN cable is connected with Switch/Hub.
*Check if Green & Orange light in machine is glowing.

*If Biostar is with Lock and required mode of punching is Only Finger both side then Bio-Slave plays an vital role in punching.

Open the Software.
Click On Data Capture
Connect the machine
Give the Date and Time and apply.

Flip the machine.
Open the SIM slot
Fit the SIM into the movable slot. (Take care of SIM edge and slot edge)
Now lock the sim slot.

first of all unlock the machine.

Then press select.
Go to option
Press next ….next till TCP/IP Link
Select on wifi
Click on find network
Machine will Show available wifi network
Select the desired wifi network for connectivity
Enter the password & than press NEXT ..

(Enter the IP etc also either manually or opt DHCP)

VIA WEB-INTERFACE..

ENTER LOCAL IP ON BROWSER and by entering user id and password open the web-portal.
Click on services
Enter mail server & portno
Enter TO, from & cc
Enter the set the mail date
Enter the mail scheduler now can chose the 4 different time slot which you want
Then Click on apply

Unlock the device.
Press Uparrow
In 2nd row at the extreme -there is version like Ver 5.0.4

BY PENDRIVE

CREATE A FOLDER NAMED – ‘STARLINK’ IN PENDRIVE.
PASTE THE FIRMWARE IN STARLINK FOLDER. (WITHOUT EXTRACTING).
INSERT THE PENDRIVE IN MACHINE IN GIVEN USB PORT.
MESSAGE WILL COME ON DISPLAY UPADATE FIREWARE
PRESS SELECT
AUTOMATICALLY UPADTE FIRMWARE & MACHINE RESTART

BY WEB INTERFACE

SIMPLY ENTER LOCAL IP ON BROWSER.. LIKE 192.168.0.82 and PRESS ENTER.
Enter user id and password as :USER-admin & PASSWORD- password
There is a option of firmware update in left pan.
click on this browse the path where firmware is located and APPLY…
Machine will restart.

Unlock the machine
Press select
Select OPTIONS menu
Press NEXT till TCP/IP LINK
Choose ETHERNET
Press NEXT to come DHCP Client/Static Client
*If you opt DHCP -IP, Netmask, Gateway & DNS will be auto set, provided
there is DHCP server in your network. THEN SELECT MODE
*In Static Clinet you will have to enter IP etc manually.
To do so enter 3 digit no and press select. Blinker will move to next
slot by saving previous one. At the end press select to save.

No need to doing anything. Simply insert the pen-drive in machine. Data will be copied date wise inside Star Link folder.

Unlock device. Press Select ,choose Option. Press Next until comes Voice Tone. Press down Arrow and Choose desired tone. Press Select to save.

In classic/Industrial machine ,unlock the device and press F3. Press Next to get IP address. In other machine unlock the device and press up arrow button.

Check machine date and time.

Check IP Address & ping it. And even if it does not work, contact NETWORK ADMIN.